CHAPTER 1 What Is Project Management? CHAPTER 2 Bodies of Knowledge and Competency Standards In Project Management CHAPTER 3 Project Management Process Groups: Project Management Knowledge in Action CHAPTER 4 Initiation Strategies for Managing Major Projects CHAPTER 5 Comprehensive Planning for Complex Projects CHAPTER 6 Controlling Costs and Schedule: Systems That Really Work CHAPTER 7 Project Management Integration in Practice CHAPTER 8 Project Scope Management in Practice CHAPTER 9 Time Management in Practice CHAPTER 10 Project Cost Management in Practice CHAPTER 11 Project Quality Management in Practice CHAPTER 12 Human Resource Management in Practice .................................. CHAPTER 36 R&D Project Management: Adapting to Technological Risk and Uncertainty CHAPTER 37 Applying Project Management Tools and Techniques in the Ecosystem Restoration Industry
1 Why the Need for Performance Management as a System? 2 Integrating a Suite of Proven Methodologies 3 Support from Fact-Based Data and Information Technology 4 Measurement Problems and Solutions 41 5 Strategy Maps and Scorecards as a Solution 48 6 Strategic Objectives’ Drive Gears: Cascading Measures 53 7 A Recipe for Implementation 58 8 The Human Side of Collaboration 68 9 Fact-Based Management Accounting Data 75 10 Scorecards and Strategy Maps: Enablers for Performance Management 11 If Activity-Based Management Is the Answer, What Is the Question? 85 12 Activity-Based Management Model Design and Principles: Key to Success 98 13 Operational (Local) Activity-Based Management for Continuous Improvement 110 14 Strategic Activity-Based Management for Customer and Channel Profitability Analysis 117 15 Predictive Costing, Predictive Accounting, and Budgeting 131 16 Activity-Based Management Supports Performance Management 17 Customer Intelligence and Customer Relationship Management 151 18 Supplier Intelligence: Managing Economic Profit across the Value Chain 173 19 Process Intelligence with Six Sigma Quality and Lean Thinking 194 20 Shareholder Intelligence: Return on Whose Investment? 214 21 Employee Intelligence: Human Capital Management
作者:GARY COKINS
出版商: John
更新: 2006-11-28
归类: 人力资源HR
大小: 3.7M
Chapter 1. Introduction to Six Sigma for Marketing Processes Chapter 2. Measuring Marketing Performance and Risk Accrual Using Scorecards Chapter 3. Six Sigma-Enabled Project Management in Marketing Processes Chapter 4. Six Sigma in the Strategic Marketing Process Chapter 5. Six Sigma in the Tactical Marketing Process Chapter 6. Six Sigma in the Operational Marketing Process Chapter 7. Quick Review of Traditional DMAIC Chapter 8. Future Trends in Six Sigma and Marketing Processes
Section I: Coaching as a Service 5 Chapter 1 What Is Coaching? 9 Chapter 2 When Is It Appropriate to Use Coaching? 17 Chapter 3 How Do You Select a Coach? 27 Chapter 4 What Are the Steps in the 41 Coaching Process? Section II: The Roles Involved in Coaching 63 Chapter 5 What Is the Role of the HR Professional? 65 Chapter 6 What Is the Client’s Role? 77 Chapter 7 What Is the Boss’s Role? 89 Chapter 8 What Is the Coach’s Role? 95 Section III: Special Topics 105 Chapter 9 Assimilation Coaching 107 Chapter 10 Executive Development and Coaching 111 Chapter 11 Multi-Cultural Issues 117 Chapter 12 Coaching and Diversity 123 Section V: Reproducible Resources and 153 Forms Common Coaching Situations 157 Questions for an Interview with a Prospective Coach 159 Agenda Items for an Initial Discussion Among HR 163 Professional, Client, Boss, and Coach Sample Agreement for Coaching Services 165 Sample Action Plan 169 Action Plan Format 171 Sample Progress Report 173 “To-Do” List for Managing Coaching Resources 175
作者:Anna Marie Valerio and Robert
出版商: John
更新: 2006-11-28
归类: 领导力
大小: 1.6M
1. What Is Strategic Leadership? 7 2. Strategic Thinking 43 3. Strategic Acting 83 4. Strategic Influence 123 5. Strategic Leadership Teams 167 6. Making Strategy a Learning Process in Your Organization 193 7. Becoming a Strategic Leader 215
作者:Richard L. Hughes Katherine Co
出版商: John
更新: 2006-11-28
归类: 领导力
大小: 1.6M
Chapter 1. You and Your Audience Chapter 2. The Power of the WIIFY Chapter 3. Getting Creative: The Expansive Art of Brainstorming Chapter 4. Finding Your Flow Chapter 5. Capturing Your Audience Immediately Chapter 6. Communicating Visually Chapter 7. Making the Text Talk Chapter 8. Making the Numbers Sing Chapter 9. Using Graphics to Help Your Story Flow Chapter 10. Bringing Your Story to Life Chapter 11. Customizing Your Presentation Chapter 12. Pitching in the Majors
Chapter 1. Death of the Dog Chapter 2. Pitchin' Pennies Chapter 3. The Speck in My Eye Chapter 4. Benched Chapter 5. Unjust Rewards Chapter 6. A Second Betrayal Chapter 7. The Piano that Played Chapter 8. The Line on Fire Chapter 9. Thieves in the Night Chapter 10. The Sound of Silence Chapter 11. Alone with My Fears Chapter 12. Excellencia Chapter 13. Back to the Beginning Chapter 14. Turning It Around Our Vision Our Business Model Our Common Values
Chapter 15. A Painful Conclusion Chapter 16. The Struggle Is On Chapter 17. One Strong Voice Chapter 18. Legacy Chapter 19. The Legacy Lives
作者:James Despain, Jane Bodman Con
出版商: Financial
更新: 2006-11-20
归类: 领导力
大小: 449K
Part 1 - What Made Them Great Chapter 1 - The Exceptional Seven and the Traits that Defined Them Part 2 - Defining Strategies of Exceptional Leaders Chapter 2 - Place the Customer at the Epicenter of the Business Model Chapter 3 - Create an Authentic Learning Organization Chapter 4 - Focus on Solutions Chapter 5 - Prepare the Organization for Drastic Change Chapter 6 - Harness the Intellect of Every Employee Chapter 7 - Create a Performance-Driven Culture Chapter 8 - Learn From Competitors, but Remain Faithful to the Vision
Chapter One. A brief history of project management (and why you should care) Chapter Two. The truth about schedules Chapter Three. How to figure out what to do Chapter Four. Writing the good vision Chapter Five. Where ideas come from Chapter Six. What to do with ideas once you have them Chapter Seven. Writing good specifications Chapter Eight. How to make good decisions Chapter Nine. Communication and relationships Chapter Ten. How not to annoy people: process, email, and meetings Chapter Eleven. What to do when things go wrong Chapter Twelve. Why leadership is based on trust Chapter Thirteen. How to make things happen Chapter Fourteen. Middle-game strategy Chapter Fifteen. End-game strategy Chapter Sixteen. Power and politics